1. Introduction

GoneButGolden is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Kenyan Data Protection Act (2019), the General Data Protection Regulation (GDPR), and other relevant data privacy standards.

2. Information We Collect

• Personal Information: Name, email address, phone number, payment details, and tribute content.
• Technical Data: IP address, browser type, device type, and browsing activity.
• Cookies and Tracking: We use cookies to improve user experience and analyze traffic.

3. How We Use Your Data

• To provide and maintain our services.
• To process payments and verify subscriptions.
• To send transactional or service-related communications.
• To comply with legal obligations.
• To personalize your experience on our platform.

4. Legal Basis for Processing

We process your data based on:

• Your consent.
• The necessity to perform a contract (e.g., access to tribute services after payment).
• Compliance with legal obligations.
• Our legitimate interests (e.g., platform security, service improvements).

5. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

• Trusted service providers who help operate our platform.
• Regulators or law enforcement if legally required.
• Successors in the event of a business transfer or merger.

6. Data Retention

We retain your data as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, or until you request deletion where applicable.

7. Your Rights

You have the right to:

• Access your data.
• Correct or update your data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Withdraw consent at any time where consent was the legal basis.

To exercise these rights, email us at info@gonebutgolden.co.ke.

8. Children's Privacy

GoneButGolden is not intended for users under the age of 18. We do not knowingly collect data from minors. Parents or guardians should contact us if they believe a child’s data has been submitted.

9. Security Measures

We use secure servers, encrypted connections, and access control protocols to protect your data. However, no system can be 100% secure, and you acknowledge the risk inherent in sharing personal data online.

10. International Transfers

Your data may be processed outside Kenya, but we ensure that appropriate safeguards are in place to comply with international data protection standards.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised "Effective Date."

12. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: info@gonebutgolden.co.ke